TKWin Terms and Conditions — Everything You Need to Know Before You Play

TKWin (https://tkwin.my) is one of Bangladesh's most popular online gaming and betting platforms. These Terms and Conditions constitute a legal agreement between TKWin and every member who uses the platform. By creating an account, logging in, playing games, or using any of our services on TKWin, you are fully accepting these Terms and Conditions.

These Terms and Conditions are written to ensure players in Bangladesh can easily understand them. TKWin reserves the right to update these terms at any time. When updates are made, notice will be given on the platform, and continued use of the platform will be considered acceptance of the revised terms.

In these Terms and Conditions, "TKWin", "we", and "our" refer to the entity operating the TKWin platform. "You", "member", and "player" refer to users registered on the platform.

The following conditions must be met to register on TKWin:

• Each individual is only One Account You may open. Opening multiple accounts is strictly prohibited.
• All details provided at registration — including name, address, date of birth, and contact number — must be accurate and up to date.
• Keeping your account password confidential is entirely the member's responsibility. You should not share your password with anyone.
• Accounts may not be operated on behalf of a third party.
• To update any registered information, please contact customer support.

The following eligibility requirements apply to participate on TKWin:

• Must be at least 18 years years of age. The TKWin platform is strictly prohibited for minors.
• TKWin cannot be accessed from any country or region where online gaming is prohibited by law.
• Only individuals who are of sound mind and capable of making their own decisions are permitted to use TKWin.
• Anyone whose account was previously terminated by TKWin will not be permitted to register a new account.

TKWin may request a copy of your national ID or passport at any time to verify eligibility. Failure to provide the required documents may result in a temporary account suspension.

The following rules apply when making a deposit on TKWin:

• TKWin accepts deposits via mobile banking, bank transfer, and approved e-wallets.
• Deposits must be made using a payment method registered in your own name. Deposits from third parties are not accepted.
• The minimum deposit amount may change from time to time — check the platform for the latest information.
• Deposits are typically processed within a few minutes. If there is any delay, please contact the support team.
• TKWin does not impose any hidden charges on deposits.

The following conditions must be met in order to withdraw winnings from TKWin:

• Withdrawals may only be made to the same payment method used for the original deposit.
• KYC (Know Your Customer) verification must be completed before making a withdrawal. A national ID card or equivalent document is required for this process.
• Wagering requirements must be completed before any bonus funds can be withdrawn.
• Withdrawals are typically processed within 24 hours. In some cases, additional verification may be required, which could cause a delay.
• TKWin may place any suspicious or unusual withdrawal request on hold pending verification.
• The maximum daily withdrawal limit may be set in accordance with the platform's policies.

TKWin offers a variety of bonuses and promotions. The following rules apply to their use:

• Each bonus comes with its own wagering requirements that must be met before a withdrawal can be made.
• The welcome bonus is available to new members only and can be claimed once per account.
• If multiple accounts are used to claim bonuses, all associated accounts will be suspended.
• Any bonus that reaches its expiry date will be automatically cancelled.
• TKWin reserves the right to modify, suspend, or cancel any bonus offer at any time.
• Bonuses may only be used for gaming purposes and for no other reason.

Certain general rules must be followed when playing any type of game on TKWin:

• Each game has its own rules and payout rate, which can be found in the game information section.
• If a game is cancelled due to a technical error, all bets placed in that round will be refunded.
• In the event of any dispute over a game result, TKWin's system logs will be considered final.
• TKWin is not liable for any game interruption caused by a lost internet connection.
• In Live Casino games, the dealer's decision is final.
• If an event is cancelled in Sports Betting, the stake refund policy will apply.

The following activities are strictly prohibited on TKWin:

• Using any kind of bot, script, or automated software to play games.
• Attempting to hack, crack, or interfere with the platform's security systems.
• Using TKWin for money laundering or any illegal financial activity.
• Misusing another member's account or personal information.
• Any attempt to commit fraud or manipulation within TKWin's system.
• Sharing an account among members of the same household or family.
• Unauthorized use of TKWin's brand or logo.

TKWin takes the protection of your personal information extremely seriously. Here is a brief overview of our data collection and usage policy:

• Information provided at the time of registration is used solely for account management and service improvement.
• TKWin never sells your personal information to third parties.
• Information may be disclosed to regulatory authorities when required by legal obligation.
• All data is protected with SSL encryption.

To learn more, visit our Privacy Policy Read.

TKWin believes gaming is a form of entertainment — it should never be treated as a source of income. Our responsible gaming policy:

• Each member can set their own deposit limit at any time.
• If needed, the self-exclusion feature can be used to temporarily close your account for a set period.
• The platform also offers the option to set limits on your gaming time.
• If you are experiencing any issues related to gaming, please contact our support team.

TKWin reserves the right to close or suspend an account under the following circumstances:

• Violation of the Terms and Conditions.
• If evidence of fraud or match-fixing is found.
• If KYC verification has not been completed.
• Extended periods of inactivity (after a defined period of time).
• For legal or regulatory reasons.

Members may also request to close their account at any time. They will be given the opportunity to withdraw any remaining balance before the account is closed, unless funds are subject to forfeiture due to a rule violation.

TKWin is not liable for the following:

• Gaming losses resulting from an internet connection failure.
• Losses caused by issues with third-party software or devices.
• Unauthorized access to an account due to the member's own negligence.
• Service disruptions during scheduled technical maintenance.

TKWin always strives to deliver the highest standard of service. Should any temporary disruption occur due to technical reasons, a prompt resolution is guaranteed.

TKWin reserves the right to modify these Terms and Conditions, in part or in full, at any time. When changes are made:

• A notification will be posted on the platform.
• For significant changes, notification may be sent to your registered email address.
• Continued use of the platform after any changes takes effect will be considered acceptance of the updated terms.

We therefore recommend checking this page regularly. The date of the most recent update is shown at the top of the page.